Refund Policy
This policy explains how RealDosti handles payments, digital Coins and refund requests.
1. Digital Purchases
Digital purchases are generally non-refundable once delivered, except where required by applicable law, an incorrect/duplicate charge is confirmed, or RealDosti approves a refund after review.
2. Incorrect Charges
Email support@realdosti.com with transaction details. Never send passwords, OTPs or full payment-card numbers.
3. Refund Review
Requests may be checked against transaction records, account activity and payment-provider rules. Approved refunds may use the original payment method where supported.
4. Account Deletion
Deleting an account does not automatically create a refund. Unused Coins may be forfeited on permanent deletion, subject to applicable law.
Need Help?
Contact support@realdosti.com.
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